What Is IT Glue?
IT Glue is a documentation platform from Kaseya that helps keep important IT information organized, secure and easy to find.
Instead of storing passwords, procedures, device information and other important details across different spreadsheets, files and systems, IT Glue brings everything together in one central location. This gives your IT team quick access to accurate, up-to-date information when they need it.
IT Glue Features
Centralized IT Documentation
Keep important IT information in one organized location, including device and user information, passwords, procedures and other technical documentation. Standardized templates also help keep information consistent and easy to navigate.
Secure Password Management
Store and manage passwords securely while making them easily accessible to authorized users. IT Glue can track password changes, provide autofill capabilities and automatically rotate passwords on a schedule.
Easy Knowledge Sharing
Create and maintain step-by-step procedures, checklists, how-to guides and other useful documentation. This makes it easier for your IT team to share knowledge and follow consistent processes.
AI-Powered Documentation
IT Glue uses AI and automation to reduce the amount of time spent manually creating and maintaining documentation. It can help create standard operating procedures (SOPs) and connect related information as your team works.
Connected Information
IT Glue shows how different parts of your IT environment are related, making it easier to understand connections between users, devices, passwords, applications and other important information.
Built-In Security
Important documentation and passwords are protected with security features including AES-256 encryption, multi-factor authentication (MFA), IP access controls and automated account backups. IT Glue is also SOC 2 Type II compliant.
Integrates With Your IT Tools
With more than 80 native integrations and a public API, IT Glue can connect with many of the tools your IT team already uses, including RMM, PSA, backup, networking and collaboration platforms.
Access From Anywhere
Because IT Glue is cloud-based, your IT team can securely access documentation from the office, remotely or while on the go. A secure mobile app also provides access when away from a computer.
Cybersecurity Services
What Our Clients Say
Discuss IT Documentation in San Diego
Schedule a discovery call with myCRE to review the information you already have, identify important gaps, and clarify the documentation your team needs. You will leave with a clearer view of the proposed scope and next steps.